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Email System FAQs

How do I configure email for my site?

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Email configuration is managed through the Mail Configuration page:

  1. Log in with your admin account
  2. Navigate to "System Setup" in the admin menu
  3. Select "Mail Configuration"
  4. Enter your SMTP server details
  5. Click "Save Configuration"

For detailed instructions, please refer to our Mail System Documentation.

Why am I not receiving emails from the system?

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If you're not receiving emails, please check the following:

  1. Check your spam/junk folder
  2. Verify that your email address is correct in your profile
  3. Make sure the site's SMTP settings are configured correctly
  4. Check if your email provider is blocking emails from our domain

If you're an administrator, you can check the application logs for any email sending errors.

Still Have Questions?

If you couldn't find the answer to your question, please contact our support team.

Contact Support

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